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Privacy Policy

Who we are

Our website address is: https://wyzerstudios.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Where your data is sent

We collect information about you during the checkout process on our store for sales analytics.

What is collected and stored

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who has access

I (Wyzer) have access to the information you provide. I am currently the only Administrator and Shop Manager, meaning I can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

This information is used to help fulfill orders, process refunds and support you.

What is shared with others

We share information with third parties who help us provide our orders and store services to you; for example:

Google Analytics is used to analyze user trends for this website. For detailed information, see the Google Privacy Policy

Multiple Jetpack assets are used as plugins for this website

Activity

The Activity Log feature only records the activities of a site’s registered users, and the retention duration of activity data will depend on the site’s plan and activity type.

Data used: To deliver this functionality and record activities around site management, the following information is captured: user email address, user role, user login, user display name, WordPress.com and local user IDs, the activity to be recorded, the WordPress.com-connected site ID of the site on which the activity takes place, the site’s Jetpack version, and the timestamp of the activity. Some activities may include the actor’s IP address (login attempts, for example) and user agent.

Activity tracked: Login attempts/actions, post and page update and publish actions, comment/pingback submission and management actions, plugin and theme management actions, widget updates, user management actions, and modifying other various site settings and options. The retention duration of activity data depends on the site’s plan and activity type. See the complete list of currently recorded activities (along with retention information).

Data synced: Successful and failed login attempts, which will include the actor’s IP address and user agent. See more about what data Jetpack syncs.

Brute Force attack protection

The Brute Force attach protection feature blocks unwanted login attempts from malicious botnets and distributed attacks.

Data used: To check login activity and potentially block fraudulent attempts, the following information is used: the attempting user’s IP address, the attempting user’s email address/username (i.e., according to the value they were attempting to use during the login process), and all IP-related HTTP headers attached to the attempting user.

Activity tracked: Failed login attempts (these include IP address and user agent). We also set a cookie (jpp_math_pass) for 1 day to remember if/when a user has successfully completed a math captcha to prove that they’re a real human. Learn more about this cookie.

Data synced: Failed login attempts contain the user’s IP address, attempted username or email address, and user agent information. See more about what data Jetpack syncs.

Donations Block

The Donations Block feature facilitate the accepting of credit and debit card payments for donations, tips, and other forms of contribution.

This feature is only available to sites on the Security and Complete plans.

Data used: To facilitate new signups and renewals, the following is sent to Stripe (governed by Stripe TOS): name, Credit Card number, CVV, and Expiry date. Note that the credit card details are not stored by us—this data is collected and stored by Stripe. WordPress.com systems are fully PCI compliant.

Activity tracked: We plan to store anonymized analytics about which step in the purchase process was reached to improve the user experience. Cookies may be stored to implement content blocking in the future.

Data synced: We create a new WordPress.com account for the user or use the account associated with the email the customer gives us. An explanation of WordPress.com data used can be found here. The history of signups and billing facilitated via this feature is stored on WordPress.com servers for accounting and subsequent renewal purposes. To renew a subscription, on our servers we store: the safely encrypted Stripe ID of the credit card connected to subscription, user ID that initiated the purchase, the details about the product, the payment history for the subscription, the last 4 digits of the credit card and the brand – what is known in the industry as “safe details”. Also, we connect the ID of the credit card to the WordPress.com user ID, which allows for one-click payments on other subscription products sold on the WordPress.com network. See more about what data Jetpack syncs.

Google Analytics

Data used: Please refer to the appropriate Google Analytics documentation for the specific type of data it collects. For sites running WooCommerce (also owned by Automattic) and this feature simultaneously and having all purchase tracking explicitly enabled, purchase events will send Google Analytics the following information: order number, product ID and name, product category, total cost, and quantity of items purchased. Google Analytics does offer IP anonymization, which can be enabled by the site owner.

Activity tracked: This feature sends page view events (and potentially video play events) to Google Analytics for consumption. For sites running WooCommerce-powered stores, additional events are also sent to Google Analytics: shopping cart additions and removals, product listing views and clicks, product detail views, and purchases. Tracking for each specific WooCommerce event needs to be enabled by the site owner.

Jetpack Stats

The Jetpack Stats feature tracks your site visits and other valuable insights, so you can drive more traffic to your website

Data used: IP address, WordPress.com user ID (if logged in), WordPress.com username (if logged in), user agent, visiting URL, referring URL, timestamp of event, browser language, and country code. Important: the site owner does not have access to any of this information via this feature. For example, a site owner can see that a specific post has 285 views, but he/she cannot see which specific users/accounts viewed that post. Stats logs — containing visitor IP addresses and WordPress.com usernames (if available) — are retained by Automattic for 28 days and are used for the sole purpose of powering this feature.

Activity tracked: Post and page views, video plays (if videos are hosted by WordPress.com), outbound link clicks, referring URLs and search engine terms, and country. Jetpack also tracks performance on each page load when this feature is enabled, including the JavaScript file used for tracking stats. This is exclusively for aggregate performance tracking across Jetpack sites to make sure that our plugin and code are not causing performance issues. This includes tracking page load times and resource loading duration (image files, JavaScript files, CSS files, etc.). The site owner has the ability to force this feature to honor DNT settings of visitors. By default, DNT is currently not honored.

Payments Block

The Payments Block feature adds a payment button, collect donations, or add paid content to any post or page

This feature is only available to sites on the Security and Complete plans.

Data used: To facilitate new signups and renewals, the following is sent to Stripe (governed by Stripe TOS): name, Credit Card number, CVV, and Expiry date. Note that the credit card details are not stored by us—this data is collected and stored by Stripe. WordPress.com systems are fully PCI compliant.

Activity tracked: We plan to store anonymized analytics about which step in the purchase process was reached to improve the user experience. Cookies may be stored to implement content blocking in the future.

Data synced: We create a new WordPress.com account for the user or use the account associated with the email the customer gives us. An explanation of WordPress.com data used can be found here. The history of signups and billing facilitated via this feature is stored on WordPress.com servers for accounting and subsequent renewal purposes. To renew a subscription, on our servers, we store the safely encrypted Stripe ID of the credit card connected to the subscription, the user ID that initiated the purchase, the details about the product, the payment history for the subscription, the last 4 digits of the credit card and the brand – what is known in the industry as “safe details”. Also, we connect the ID of the credit card to the WordPress.com user ID, which allows for one-click payments on other subscription products sold on the WordPress.com network. See more about what data Jetpack syncs.

Search

The Search feature delivers the most relevant results to your visitors.

This feature is only available to sites on the Complete or Search plan.

Data used: We use any of the visitor-chosen search filters and query data to process the search request on the WordPress.com servers. We also use aggregate data about page views and searches to adjust our search results.

Activity tracked: We anonymously track when and what visitors search for and click on. This data is used to improve our search algorithms and track how well the search is working. This tracking includes: IP address, URL, user agent, timestamp of event, browser language, country code, search query, and filters.

WooCommerce Shipping & Tax

The WooCommerce Shipping & Tax feature gets your WooCommerce store “ready to sell” as quickly as possible by taking care of tax calculation, payment processing, and shipping label printing.

Data used: For payments with PayPal or Stripe: purchase total, currency, billing information. For taxes: the value of goods in the cart, the value of shipping, and destination address. For checkout rates: destination address, purchased product IDs, dimensions, weight, and quantities. For shipping labels: customer’s name, address as well as the dimensions, weight, and quantities of purchased products.

Data synced: For payments, we send the purchase total, currency, and customer billing information to the respective payment processor. For more details, please see the respective third party’s privacy policy (Stripe’s Privacy Policy and PayPal’s Privacy Policy). For automated taxes, we send the value of goods in the cart, the value of shipping, and the destination address to TaxJar. Please see TaxJar’s Privacy Policy for details about how they handle this information. For checkout rates, we send the destination ZIP/postal code and purchased product dimensions, weight and quantities to the carrier directly or via EasyPost, depending on the service used. For shipping labels, we send the customer’s name, address, as well as the dimensions, weight, and quantities of purchased products to EasyPost. We also store the purchased shipping labels on our server to make it easy to reprint them and handle support requests. See more about what data Jetpack syncs.

WordPress.com Secure Sign On

The WordPress.com Secure Sign On feature makes you register for and sign in to self-hosted WordPress.org sites quickly and securely.

This feature is only accessible to registered users of the site with WordPress.com accounts.

Data used: User ID (local site and WordPress.com), role (e.g., administrator), email address, username, and display name. Additionally, for activity tracking (see below): IP address, WordPress.com user ID, WordPress.com username, WordPress.com-connected site ID and URL, Jetpack version, user agent, visiting URL, referring URL, timestamp of event, browser language, and country code.

Activity tracked: The following usage events are recorded: starting the login process, completing the login process, failing the login process, successfully being redirected after login, and failing to be redirected after login. Several functionality cookies are also set, which are detailed explicitly in our cookie documentation.

Data synced: The user ID and role of any user who successfully signed in via this feature. See more about what data Jetpack syncs.

WordPress.com Toolbar

This feature is only accessible to registered users of the site who are also logged in to WordPress.com.

Data used: Gravatar image URL of the logged-in user to display it in the toolbar and the WordPress.com user ID of the logged-in user. Additionally, for activity tracking (detailed below): IP address, WordPress.com user ID, WordPress.com username, WordPress.com-connected site ID and URL, Jetpack version, user agent, visiting URL, referring URL, timestamp of event, browser language, country code.

Activity tracked: Click actions within the toolbar.